We have a 15 days return policy (30 days after package was delivered) if item that arrived is damaged or not as described. No restocking fee will be charged if this was to occur.
In other cases 15% restocking fee will apply:
We spend numerous hours creating eBay listings. We never use third party photos, all of the photos are taken by our company, and we try our best to describe all frames as precise as possible. We are more than happy to accept returns but there will be a 15% restocking fee to cover all of our time and labor.
Order cancellation: Buyer can request us to cancel the order if he changed his mind, before order was shipped. After that moment we can’t accept a cancellation request.
INTERNATIONAL BYERS: Please, note, shipping charges won’t be refunded in cases of remorse returns or in cases when you decide to cancel an order after a package was shipped out.
Please, make sure you inspected frames carefully, before giving them to your optician. We are unable to cover frames damaged during the process of lens installation.
We must receive all items in exact same condition they were shipped out.
Please, make sure to contact us in this time frame in order to obtain an RMA.